FAQ/How to do business with us

FAQ section

General Questions

How soon can I expect my group ancillary quotes to be returned to me?
Turn around time is generally 7 business days as most lines of coverage require underwriting.
What is Ancillary coverage?
Ancillary coverage includes Dental, Vision, Group Life, Supplemental life, AD&D,‚ÄčLong Term Disability, Short Term Disability, Critical Illness, Cancer and Accident
What is the difference between Contributory and Voluntary?
Contributory- The group contributes a % to the cost of the premium
Voluntary- The group does not contribute and this is 100% paid by the employee
How many employees are required to qualify for ancillary coverage?
In most cases only 2 employees are required.
Can you get group ancillary coverage for 1099 employees?
The carriers do not offer coverage for 1099 employees.
What information do I need to gather for an ancillary quote for my group if they do not have prior coverage?
Stone Hill Quote Request Form that has all the required information marked with an * completed.
What information do I need to gather for an ancillary quote for my group if they do have prior coverage?
Stone Hill Quote Request Form that has all the required information marked with an * completed, Current Benefit Summary, Current/ Renewal Rates, Current Invoice and if this is a group over 100 then we will need experience.
Does Stone Hill work with groups in in multiple states or completely outside of Utah?
Yes, we are licensed in all 50 states and work with multiple national ancillary carriers.
Will the carriers waive the waiting period on Major dental services?
Most will waive the waiting period at initial enrollment if the group has had prior coverage.

FAQ section

Servicing

Can Stone Hill help me with servicing (e.g. terminations, adding members, etc.)?
Yes! We can help you with all aspects of your business, from initial installment, servicing, and ending the group contract.
What qualifies as a special enrollment period (SEP) for group members to enroll?
  • Marriage
  • Having or adopting a baby or child
  • Moving out of your service area
  • There could be other special circumstances, email us with specific questions
Please note: Divorce or turning 26 are not SEPs on their own. The member must have a loss of coverage.

Carriers

BEST

Delta Dental

Dental Select

Dentist Direct

EMI

Kansas City

Opticare

Premier Access

TDA

Contact Us:

Department Manager/Resolutions
David Oberle 801-428-1574
Group Health
Tierney Turner 801-428-1521
Individual Health/Dental
Darci Allen 801-428-1531
Savanah Andersen 801-428-1511
Group Ancillary
Amy Roberts 801-428-1528
Health Licensing/Commissions
Ella Eldredge 801-428-1529
Group Referrals/Sales Assistance
Janeen Petersen 801-455-4899
Individual (ACA) Referrals
Jacob Fredrickson 801-428-1571
 

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